FREQUENTLY ASKED QUESTIONS

Strategic Mapping™

  • The Strategic Mapping™ package is ideal for businesses at any stage.

    This process helps in identifying gaps, setting clear priorities, and creating a roadmap to achieve business objectives efficiently.

    I often see that without strategic mapping™, projects are focused on that shouldn’t be focused on and you risk spending money and resources on things that don’t move the business forward.

  • I respect your time and understand that it is valuable. The Strategic Mapping™ sessions are designed to be efficient and focused, ensuring that we maximize the value of every minute spent.

    Additionally, the time invested in these sessions often leads to time savings in the future by streamlining operations and clarifying strategic priorities.

  • Strategic planning is a long-term investment, but it can also yield quick wins.

    We identify immediate opportunities for improvement while developing a long-term plan. This balanced approach ensures that you start seeing benefits early on, while also setting the foundation for sustained growth.

  • I do! Please check out my Fractional Director of Operations package hereor email me with any questions: andrea@andreabalcunas.co

Director of Operations

  • Virtual Assistants (VAs) are the implementers and are task-oriented. They typically focus more on individual tasks and are like traditional administrative assistants. Some of the tasks a VA may handle include calendar management and scheduling, email management, and preparing slideshows.

    An Online Business Manager (OBM) is more of a managerial role. Many OBMs manage teams and day-to-day operations, and are still somewhat in the implementation.

    A certified Director of Operations (DOO) is a director-level role who serves alongside the CEO, providing a holistic approach to business management. A DOO is trained in the Strategic Mapping Model™, which allows them to partner in-depth with you from day one. They are trained in a large number of operational areas including finances, HR, and project management. Additionally, a DOO focuses on metrics and KPIs to better understand if the business is on the right path or if there are opportunities or gaps that need to be addressed.

  • The best use of a DOO is when they can come in at the strategic level as well as the management level.

    If you are looking for a strategic partner, have a team in place (or ready to hire support), and are bringing in reliable revenue, a Fractional DOO package may be perfect for you!

    If you aren't sure if you are ready for a DOO, a Strategic Mapping™ session may be a great option! These sessions are super helpful in moving your business forward without the ongoing investment.

  • A DOO is a strategic partner. Part of my role is to help optimize and contain costs but I cannot do that if I don’t have access to the financials.

    I cannot stress this enough- YOU have the last say. I am not here to take over. My role is to make sure the business is growing and that you are seeing profits increase as a result of our work together.

  • I invest time in initial consultations and ongoing communication to align my approach with your values and goals and have a proven track record and commitment to professionalism and integrity.

    My goal is to provide a positive, collaborative experience based on mutual respect and a shared commitment to achieving your business objectives.